1. Information We Collect
When you use our video creation service, we may collect the following information:

• Contact information: name, email address, phone number
• Information regarding the photos and descriptions you upload
• Payment data (processed by third-party payment providers; we do not retain full payment details)
• Technical information: IP address, device type, browser data, etc.

2. Purposes of Processing
We use your data for the following purposes:

• To process and fulfill your order
• To communicate with you regarding your order and customer support
• For administrative and accounting purposes
• To improve the quality of our services
• To comply with legal obligations

3. Legal Bases for Processing
Depending on your jurisdiction and the nature of the data, processing is based on one or more of the following grounds:

• Your consent (e.g., for order processing and communication)
• Performance of a contract or taking steps at your request prior to contract conclusion
• Compliance with legal obligations
• Legitimate interests pursued by us, provided your rights and freedoms are not overridden

4. Data Sharing and Disclosure
We may share your data with our partners and service providers, such as payment processors and technical vendors, solely to fulfill your order. All partners are bound by confidentiality and data security obligations.
We do not sell or rent your personal data to third parties for marketing purposes.

5. Data Retention
Your personal data will be retained only as long as necessary to fulfill the purposes for which it was collected and in accordance with applicable laws.

6. Your Rights
You have the right to:

• Access your personal data and receive a copy
• Request correction of inaccurate data
• Request deletion of your data, subject to legal obligations
• Restrict or object to data processing
• Withdraw consent at any time (where processing is based on consent)
• Receive your data in a portable, machine-readable format
• Lodge a complaint with a supervisory authority

To exercise your rights, please contact our support team.

7. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure.

8. Cookies and Similar Technologies
Our website and services may use cookies and similar technologies to enhance functionality and analyze usage. Details are provided in our dedicated Cookie Policy section.

9. Contact Information
If you have questions about your personal data or wish to exercise your rights, please contact us at:
Email: legal@famigia.com
Phone: +1 234 4567897

10. Changes to This Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on this page with an updated effective date.

Last updated: Jun 30th, 2025